Terms and Conditions

Welcome to Jaipur Window, an online platform for discovering and purchasing unique handcrafted products from India. By accessing or using our website, you agree to be bound by these terms and conditions and our privacy policy.

1. About Jaipur Window

Jaipur Window is an e-commerce platform that showcases and sells a variety of handmade and handicraft products sourced from local artisans and small businesses in India. Our mission is to promote and preserve the rich cultural heritage and traditional craftsmanship of the country.

2. Product Information

All product information, including descriptions, images, and pricing, is provided to the best of our knowledge. However, we cannot guarantee the accuracy or completeness of such information. Product availability, colors, and specifications are subject to change without notice.

3. Ordering and Delivery

a.   Placing an Order: You can place an order on our website by selecting the desired products and completing the checkout process. We accept various payment methods, including credit/debit cards, digital wallets, and bank transfers.

b.   Delivery: We strive to deliver your order as quickly as possible, generally within 7-10 business days for domestic shipments and 14-21 business days for international shipments. Delivery times may vary depending on your location and the availability of the products.

c. Shipping Costs: Shipping costs are calculated based on the weight and destination of your order and are displayed during the checkout process. You are responsible for any applicable customs, duties, or taxes levied by your local authorities.

4. Returns and Refunds

a. Return Policy: We allow returns for most products within 07 days of delivery, provided the item is in its original condition and packaging. Some products may be subject to different return policies, which will be clearly stated on the product page.

b. Refunds: If you are eligible for a refund, we will issue the refund in the same form of payment used for the original purchase. Please note that shipping costs are non-refundable.

5. Intellectual Property

All content on the Jaipur Window website, including text, images, graphics, and logos, is the property of Jaipur Window or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute any content from our website without our prior written permission.

6. User Conduct

By using the Jaipur Window website, you agree to use the platform responsibly and in compliance with all applicable laws and regulations. You shall not engage in any unlawful, harmful, or offensive activities, including but not limited to:

-  Posting content that is abusive, threatening, or  defamatory

-  Infringing on the intellectual property rights of others

-  Attempting to gain unauthorized access to our website or systems

- Engaging in any activities that may disrupt or interfere with the operation          of our website

7. Limitation of Liability

Jaipur Window shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products. Our total liability shall not exceed the amount paid for the specific product or service.

8. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of the Jaipur Window website shall be resolved in the courts of Jaipur, Rajasthan India.

9. Modifications

Jaipur Window reserves the right to modify these terms and conditions at any time without prior notice. Being a responsible customer it is requested to review the terms and conditions regularly.  Your continued use of the website after any changes constitutes your acceptance of the revised terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at jaipurwindow@gmail.com